Returns & Exchanges
At PayPal, we want you to be completely satisfied with your purchase, which is why we offer a streamlined 30-day return policy for most retail items. If your order isn't quite right, you can initiate a return through your account dashboard for a quick and secure refund to your original payment method.
Initiate Your Return
Log in to your account, navigate to your recent orders, and select the items you wish to return to generate a unique Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization slip is included inside the box.
Ship the Items
Afford the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund directly to your PayPal balance or linked bank account within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing